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Frequently asked questions

No you don't need to login to search the library catalogue. You will however need to identify yourself if you want to place a reservation, booking, request, add a review or tag to items. If you login before searching the Library Catalogue, Spydus will remember your details for the duration of your login session and you will not need to enter your details again to use these services.

In order to place a reservation, you first need to perform a search using the Library Catalogue. As you browse through the records retrieved by your search, you can place a reservation for individual titles or for a set of titles. Please refer to the section on placing reservations in the How To help page for details.

If you can't find the item you are looking for in our collection, we can usually obtain it for you using our Inter-Library Loan (ILL) service. If you think the item you are looking for would be useful to have in the Library, you can make a request for purchase instead. Some charges may apply for these services. 

Yes you can. Please refer to the section on renewing loans in the Using My Library help page for details.

As you browse through the records in your result set after performing a search in the Library Catalogue, you will notice that some records are displayed with a number of stars. This indicates that one or more reviews have been attached to the record displayed. The number of stars displayed is an average of the ratings given to this record by the reviewers.

Do the following to add your review to a record:

  1. Retrieve the record you want to add your review to and display in full display.
  2. Click on the link to Add a review. This will display a form for you to complete.
  3. Enter your borrower ID and password if you are not already logged in.
  4. Select the rating you would like to assign.
  5. Enter your comments. You can enter as much text as you like. Press Enter to start a new paragraph.
  6. Select the Continue button to submit your review. Your comments will be reviewed by library staff before being made available for general access to others.

You can also amend and delete existing reviews by accessing these records in My account. Please refer to the section on ratings and comments in the Using My Library help page for details.

An alert profile allows you to create a profile that matches your preferences for materials you would like to use. These profiles are scanned as part of the library's overnight housekeeping and any new works that meet the profile's criteria are added to the "profile set" for the particular profile. If any new works are added to your profile set as part of the nightly scan, you will be sent an email containing brief bibliographic details for each work, as well as a hyperlink to the work. When you receive this email, you can click on the hyperlink to go directly to the work and place a reservation against it if you wish.

If you are logged into the library catalogue, your savedlists will not be deleted. They will remain until you decide to remove them.

You can add items to a savedlist if you are not logged in, however this will normally be kept on the system for two days. It will be automatically cleared after this time.

Please refer to the My SavedList help page for more information on how to use this facility.

If you have forgotten your password and we have a record of your email address, we can send you an email containing a link for resetting your password. Please contact us if you don't have an email address.

Do the following to reset your password if you have an email:

  1. Open the Login menu in the Navigation panel and select Forgot Your Password?
  2. Follow the prompts on screen.

An email with a link for resetting your password will be sent to your registered email address.

View my active saved list